Shipping Policy

We’re committed to delivering your order safely and on time. Please review our shipping guidelines below:

Order Processing Time

  • All orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Order Cut-Off Time

  • Daily order cut-off time: 3:00 PM AEST
    Orders placed after this time will be processed the following business day.

Shipping Rate

  • We offer FREE shipping on all orders — no minimum spend required.

Estimated delivery time based on customer locations

  • All destinations: 3-10 business days

Damaged Packages

If your order arrives damaged, please contact us immediately at sales@road-house.com.au and include:

  • Clear photos of the damaged packaging and items

  • Your order number

We’ll assess the issue and arrange a replacement or refund where appropriate.

For any shipping-related inquiries, please reach out to:
Email: sales@road-house.com.au
Phone: 0432271608