Payment Policy
At Road House Motorcycle Apparel, we are committed to providing a safe and secure checkout experience. All payments are processed using industry-standard security measures.
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Secure Checkout (SSL Encryption)
Our website uses Secure Sockets Layer (128-bit SSL Security) technology to provide a safe and secure shopping experience. SSL encrypts sensitive information, including passwords and credit/debit card details, during online transactions.
You can verify our secure connection by looking for:
- The padlock icon in your browser
- “HTTPS” at the beginning of our website address
Payment Methods Accepted
We accept the following payment methods:
- Visa
- Mastercard
- American Express
- Apple Pay
- eftpos
- Google Pay
- Shop Pay
- UnionPay
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Currency
All prices on our website are listed in AUD (Australian Dollar). -
PCI Compliance
We comply with the Payment Card Industry Data Security Standard (PCI DSS). This global standard is designed to increase security controls around payment data and reduce fraud.
Important Note:
We do not store or have access to your full card number. After your purchase is completed, we only receive order-related information such as billing details, shipping details, order summary, and the last 4 digits of your payment card (if applicable).
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Payment Authorization & Order Confirmation
Once you place an order, payment may be authorized, and you will receive an order confirmation email.
If you do not receive an order confirmation email:
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Please check your spam/junk folder
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Contact us at sales@road-house.com.au with the subject line: “Order Confirmation Not Received”
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Fraud Prevention
To protect our customers and prevent fraud, we reserve the right to request additional verification, such as:
- Phone number confirmation
- Billing/shipping address confirmation
- Identity verification (in specific cases)
We may cancel or refuse any order if a transaction appears suspicious or violates our security checks.
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Privacy Protection
We respect your privacy. Your personal information will never be rented, sold, or shared with unauthorized third parties.
Please review our Privacy Policy to learn how your data is collected and used.
Customer Support
Business Name: Road House Motorcycle Apparel
Legal Entity: BIKERS GEAR AUSTRALIA PTY LTD
ABN: 60 151 282 978
Registered Address:
13 Cheryl Cres, Ferntree Gully VIC 3156, Australia
Business Location:
3/1861 Ferntree Gully Rd, Ferntree Gully VIC 3156, Australia
CONTACT DETAILS
Email: sales@road-house.com.au
Phone: +610432271608
Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM (AEST)